Script:
SZ Smokescreen: "How much?" / Commit...

"I want to know the cost first"

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Explain the cost of a drop in, but to save money on the sessions show them the membership options. 

• 1  If a member expresses hesitation about booking without first seeing the program costs, explain the drop-in session option. Additionally, to help them save, offer to review all the different membership options available. 

•  

• "A single drop-in session is $85, but let's go over all the memberships options so you can save on the session rate."

• 3

• Please proceed with the price presentation from that point onward. 

 

"I am not sure this is something I could commit to"

 

Even if you can't commit to 3x per week, we have multiple memberships to fit your schedule.

 

• 1

• If a member is hesitant to book the next session due to concerns about committing to the recommended three times per week, clarify that there are various membership options available to accommodate their needs. 

• 2

• "Our memberships range from 1-3x per week. You will see benefits no matter which you choose. Let's get your next session on the books then go over options and see which one works best for you."

 

The final scenario in this lesson occurs when the member explicitly states that they do not wish to book another session.

• 1

• If they express that they simply do not want to book their next session, inquire about the reasons behind their decision.

• 2

• "What would be preventing you from wanting to book another session with us?"

• 3

• From this point, you will determine whether the factors are time, cost, or personal feelings. You will then proceed with the process based on one of these scenarios. 

 

After booking the member's next session, it is essential to discuss the membership options. Monthly memberships will be presented first to the prospect, while the Flex membership should be considered as a last resort to address any price objections.