Script:
SZ Smokescreen: "See how I feel"

I would rather go home and see how I feel 

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Confirm that they just said they are feeling great and will feel even better after another session. 

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• 1

• If the member expresses a desire to postpone booking another session until after they return home and assess their feelings, gently remind them of the positive feelings they are experiencing now. Highlight key points discussed during the intake session and emphasize the importance of consistency in order to achieve the best results. 

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• 2

• "You did just say your back is feeling much better than when you came in today. When we spoke earlier you said your pain was at a 7. What would you say it is at right now?" 

• 3

• From there if they state it is lower on the scale, use that to your advantage by stating "That amazing! and we want to make sure we keep up with that progress. The best way to stay consistent will be to always leave here having another session booked. So, let's get your next one booked and then we will go over membership options." 

• 4

• Members will either express their agreement or indicate that they are not interested and prefer to assess their feelings over the next day. 

• 5

• "I hear you. I will give you a call tomorrow to check in and see how you are feeling. Please take this with you. This will explain our Flex Membership which is our entry level membership. If you choose to purchase, you can scan the QR code to purchase online."

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• 6

• Make sure to use your knowledge of the intake conversation to hold the member accountable. This is a tool on how to navigate the conversation but should be amended depending on what the prospect is saying.