People remember how they FEEL, and in business that's a big deal. The ARK Method for Member ExperienceA preparation checklist to keep excellent member experience at the forefront of everything we do at Stretch Zone. A — Ambiance Matters The look, feel, and energy of the studio directly impacts member engagement and retention. Before each session, check: Music volume is above conversation level Studio is clean and tidy Branding is current and displayed correctly Temperature is
LET'S BRING IN LOTS OF MEMBERS AT ONCE! What's a Stretch Zone corporate account? It's basically a family account (a regular monthly membership) that instead of being shared to a spouse or family member, is shared from the main company account to employees of the company. Click here for details on how to share session credits from the main account. How do we set up Corporate Accounts? Your Regional Manager is VERY happy to help you through setting this up properly so please
As part of each demo experience for new guests, we need answers from the Qualitative Intake (QI) so we can stretch them safely and effectively. Ideally, this can be done one person at a time, in a conversational and consultative way. But if there are multiple demos back to back, and we need some digital help to get the info we need, or if we are able to collect some of this info prior to the day of demo, it will help us understand people and serve them better. Each studio ha
We love our clients and we love our staff! The best way to care for our clients, help them stay with us long term and keep our Stretch Zone locations thriving is to keep a caring, knowledgeable staff with us for the long term so we can be the go-to source for " consistent, quality stretching." We all are mission driven to help our clients live better lives with less pain, more mobility and higher quality of life - that's why we're here - and we also have our own personal and
We are in the wellness business and we want our employees and their families happy and well! Employees receive two free stretch sessions credits per month to their employee Club Ready profile. We DO want employees USING their stretches so they can... take good care of themselves and stay healthy remember how great our product is and can speak with enthusiasm remember what it's like to be the person on the table we practice what we preach - every body benefits from consis